Should AI Text Analytics be artificial or augmented
Most experts define artificial intelligence as technology with the capability of thinking of itself and making decisions based on its own...
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- Jan 8, 2019
- 1 min
Warwick Analytics become an AWS Partner
Warwick Analytics has successfully completed the AWS Partner Network (APN) upgrade process. The AWS (Amazon Web Services) Partner Network...
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- Dec 7, 2018
- 1 min
In the Press: IBS Intelligence
Warwick Analytics has been featured in IBS Intelligence, the independent news, analysis & research source relating to global financial...
16 views
- Dec 7, 2018
- 1 min
In the Press: IBS Intelligence
Warwick Analytics has been featured in IBS Intelligence, the independent news, analysis & research source relating to global financial...
13 views
- Oct 9, 2018
- 3 min
Using PrediCX to reduce Helpdesk Costs while Improving Service Levels
In a large company an internal helpdesk can be as large and complex as any external CRM and keeping down costs whilst keeping up service...
12 views
- Oct 9, 2018
- 3 min
Using PrediCX to reduce Helpdesk Costs while Improving Service Levels
In a large company an internal helpdesk can be as large and complex as any external CRM and keeping down costs whilst keeping up service...
13 views
- Oct 2, 2018
- 3 min
Using AI text analytics to uncover drivers of loyalty and churn in restaurants
When it comes to the restaurant market, along with the rest of the hospitality market, customer tastes can change and their expectations...
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- Sep 25, 2018
- 2 min
Warwick Analytics launch disruptive new AI Text Analytics
Warwick Analytics has launched a disruptive new approach to text analytics. ‘MaaS’ (Models-as-a-Service) is a quick, easy and low-cost...
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- Aug 31, 2018
- 1 min
Warwick Analytics in the Press: Customer Service Manager
Customer Service Manager in which Warwick Analytics talks about ‘The Missing Sentiment Analysis from Contact Centre Data’. Dan Somers of...
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- Aug 22, 2018
- 1 min
Warwick Analytics in the Press: MarketingTech
PrediCX Sentiment analysis is widely used to supplement the analysis of text data in surveys, complaints, reviews and other customer...
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- Aug 1, 2018
- 1 min
Warwick Analytics in the Press: Elite Business Magazine
Elite Business Magazine. The article ‘Predictive technology leads to crossroads for risk or reward’ looks at how startups have developed...
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- Jul 30, 2018
- 1 min
Warwick Analytics joins EIT Digital Accelerator
Dan Somers, CEO of Warwick Analytics explains: “By joining the accelerator of EIT Digital we are going to benefit great support to help...
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- Jul 9, 2018
- 1 min
Warwick Analytics in the Press: Connections Magazine
Warwick Analytics has been featured as the cover story in the July/August issue of Connections Magazine – the premier call center...
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- Jul 6, 2018
- 3 min
Warwick Analytics in Global App Analytics Market Report
Warwick Analytics has been included in the latest MarketsandMarkets App Analytics Market – Global Forecast to 2023. CEO at Warwick...
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- Jul 5, 2018
- 1 min
Warwick Analytics in the Press: Elite Business Magazine
chatbots research from Warwick Analytics has been featured in the latest issue of Elite Business Magazine. The research shows that most...
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- Jun 20, 2018
- 1 min
Warwick Analytics in the Press: Contact Centre World
Augmented Intelligence is more intelligent than Artificial Intelligence contact centers do. What we should be using and aiming towards is...
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- Jun 20, 2018
- 1 min
Warwick Analytics in the Press: Customer Service Manager
How to Turn Your Contact Centre Into an Early Warning System Contact centres originally existed to service customer enquiries. They were...
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- May 2, 2018
- 1 min
Warwick Analytics in the Press: New research finds human validation is critical for chatbot owners
Most chatbot owners are not satisfied with the performance of their chatbots and say human validation is needed to reduce errors....
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- Apr 23, 2018
- 1 min
Warwick in the Press: Data Science Central, Humans in the Loop
Warwick Analytics has been featured on the leading online publication and blog for Data Scientists, Data Science Central. The article...
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- Apr 19, 2018
- 4 min
The future is labels -machine learning for text with automated labels
But what’s that got to do with AI? As it happens, quite a lot. When we want to understand what people believe or perceive, we do it by...
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