Automatically feed your Sales & Marketing with the latest customer insight

We can show you which parts of your omni-channel strategy can be improved, where customers are switching, what your customers are telling you and where you can make operational efficiencies, all whilst improving your customer experience.

20%

CSAT IMPROVEMENT

20%

REDUCTION IN DROPPED BASKETS

5%

REDUCTION IN CALL VOLUMES

25%

REDUCTION IN AHT

Feed your Sales & Marketing with automated insight that your customers will thank you for.

  • Improve upsell

    Get to know your customers better and faster. Immediate insight into what customers are saying, how they prefer to interact and what are the hottest trends & patterns.

  • Reduce Churn

    Understand the causes of channel failure and what drives customers to churn & drop baskets. Understand the amount and area of failure that you’re handling to help inform your channel strategy.

  • Improve loyalty

    Increase your CSat and customer loyalty through more targeted customer service, faster response times and a true omni-channel experience.

Transform your sales & marketing - get more from your customer data

Warwick Analytics, 26-28 Hammersmith Grove, Hammersmith, London W6 7BA

United Kingdom

Phone: +44 (0)20 7060 6990

Email: info@warwickanalytics.com

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