Find and alert customer complaints automatically

Reduce your complaint resolution time from 2 weeks to 2 days. Our software automatically identifies, classifies and directs incoming complaints from webchat, webforms and emails.

PrediCX enables you to prioritise and automatically handle customer interactions for faster resolution. These could be complaints, customer issues and recurring feedback. The result? Reduced demand on your agents and faster escalation of key interactions…all automated and in near real time.

Warwick Analytics, 26-28 Hammersmith Grove, Hammersmith, London W6 7BA

United Kingdom

Phone: +44 (0)20 7060 6990

Email: info@warwickanalytics.com

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© 2020 by Warwick Analytics Services Limited, registered offices at 2 Castle Business Village, 36 Station Road, Hampton, England, TW12 2BX, registered 12891724